Privacy Notice

At Novatech Technical Solutions, we respect your privacy and are committed to protecting your personal information. This Privacy Notice explains how we collect, use, store, and protect personal data when you interact with our website.

1. Who We Are

Novatech Technical Solutions, located at Nurly Tau Business Centre, Almaty, Republic of Kazakhstan (referred to as "Novatech", "we", "us", or "our"), is responsible for processing the personal data described in this notice.

For privacy-related enquiries, please contact us at info@novatechnicalsolutions.com.

2. Information We Collect

When you contact us through our website, we may collect the following information:

Full name
Company or organisation name
Email address
Phone number (optional)
Information included in your message or enquiry

We do not use analytics or advertising cookies to track visitors.

3. How We Use Your Information

We collect and process personal information for the following purposes:

Responding to your enquiries and requests.
Communicating with you regarding our engineering and technical advisory services.
Maintaining records of business correspondence.

Where processing is based on your consent, you may withdraw that consent at any time, subject to applicable legal requirements.

4. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this notice or to comply with applicable legal obligations.

Contact form submissions are retained for [Confirmed Retention Period] and are subsequently deleted in accordance with our data retention procedures.

5. Data Sharing and Third-Party Services

We do not sell your personal information.

Your information may be processed by service providers supporting the operation and security of our website, including:

Hosting Provider: Hoster.kz
Cloudflare, Inc.: Provides Turnstile security verification to protect our contact forms against automated submissions.
Google Maps: If you choose to load the embedded map, your IP address may be shared with Google.

6. Your Privacy Rights

In accordance with applicable data protection laws of the Republic of Kazakhstan, you may have the right to:

Request access to your personal information.
Request correction of inaccurate or incomplete personal information.
Request deletion of your personal information, where permitted by law.
Withdraw consent to the processing of your personal data, subject to applicable legal requirements.

To exercise these rights or submit a privacy-related enquiry, please contact us at info@novatechnicalsolutions.com.

Novatech Technical Solutions is committed to handling personal information responsibly and in accordance with applicable data protection legislation of the Republic of Kazakhstan.